Warranty Information

Qualifications for warranty coverage

MillTire Tire Warranty Guaranteed Coverage , we stand by the quality of our products and offer a comprehensive warranty for your peace of mind. To ensure optimal tire performance and longevity, we recommend that you have your tires rotated every 10,000 km. Regular tire maintenance, including rotation, not only enhances their lifespan but also maximizes their efficiency. By adhering to these maintenance practices, you can make the most of your tire investment while ensuring a smooth and safe driving experience.

Tire Coverage Warranty terms & conditions in all the following:

  • 1. For the warranty claim the customer is encourage to bring the vehicle in to any MillTire location for inspection.
  • 2. All claims must be submitted within 30 days.
  • 3. The warranty is for the exclusive benefit of the customer on the invoice and is not transferable.
  • 4. All defective tires will go through an inspection with one of our trusted partner mechanics.
  • 5. The original invoice is needed the time of warranty request.
  • 6. This warranty is valid for 12 months from the date of purchase and at least minimum of 50% tread depth left. When a tire has 3.97 mm Millimeter (5/32 of an inch) or less in tread depth.
  • 7. Set purchase not by four is not included.
  • 8. No mileage coverage on commercial purpose including but not limited to (Taxi, Uber, Food delivery, Couriers, Electric vehicles, Towing, Government use, etc.).
  • 9. No tread wear warranty on winter tires as it’s likely these tires might experience excessive wear when used on ice and outside of their intended season range “using winter tires during summer season”.
  • 10. In the event the tire is found to be covered by the warranty, it shall be replaced at the option of MillTire.
  • 11. In case of the warranty claim is approved, the customer will shoulder the fees related to the installation of the new tires.
  • 12. This warranty is a promise under certain conditions to give credit on a prorated basis towards the purchase of a new tire. This warranty does not imply that tires sold by MillTire Ltd meet certain specifications or cannot fail. This warranty does not replace or modify any original tire manufacturer’s warranty on material and workmanship.

 

Exclusions in the warranty:

These can include but are not limited to;

  • 1. Failure due to vehicles involved in accidents
  • 2. Failure or damage caused by misuse or neglect

 

What is not covered in the warranty:

  • 1. We don’t cover road hazards, including, without limitation: Puncture, cut, impact break, stone drill, bruise, bulge (due to impact) damaged/failed due to vandalism; commercial use; snow chains or studs; rapid or irregular wear.
  • 2. Tires transferred from the vehicle on which they were originally installed.
  • 3. Warranty is not covered if the tire is insufficient or improper maintenance. Detailed documentation needed.
  • 4. Loss of time, inconvenience, loss of use of vehicle or consequential damage except where and to the extent prohibited by law.
  • 5. A tire that does not meet the definition of “road hazard failure”

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Limited warranty for Mud Terrain Tires:

  • 1. While specific terms of a limited warranty for mud terrain tires may vary among manufacturers, there are common conditions that could void the warranty. Here are general conditions that void the warranty for mud terrain tires:
  • 2. Improper Use or Off-Road Abuse
  • 3. Overloading: Exceeding the maximum load capacity specified by the manufacturer for the tires will void the warranty.
  • Improper Inflation: Failure to maintain proper tire inflation PSI levels according to the manufacturer’s recommendations will void the warranty. This includes both under-inflation and over-inflation.
  • 4. Improper Installation
  • 5. Modification or Alteration: Any modifications or alterations to the tires, such as adding studs or siping, using wrong rim size and using stock rim from the car manufacturer.
  • 6. Accidents or Impact Damage: Damage caused by accidents, collisions, or impact with road hazards, curbs, or other objects.
  • 7. Neglect and Lack of Maintenance: Failure to perform regular tire maintenance, such as rotation, balancing, and alignment, as recommended by the manufacturer, will void the warranty.
  • 8. Use of Chains or Traction Devices
  • 9. Weather Related Damage

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Limited warranty for Commercial Tires:

We do not provide any warranty for our commercial tires, including TBR (Truck and Bus Radial) and semi-truck tires. Customers are responsible for inspecting the tires before purchase and maintaining them according to the recommended guidelines for optimal performance.

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MForce LED Lights warranty policy:

  1. Thank you for choosing our high-quality car LED lights. Before making a purchase, we encourage you to carefully read and understand our warranty and return policy.
  2. All Sales Are Final: We do not accept returns or exchanges for car LED lights under any circumstances.
  3. Product Warranty: We examined and tried the device in the store upon purchase. No Return or Exchange Policy: We regret that we cannot accept returns or exchanges for car LED lights, as all sales are final. Please ensure that you are selecting the correct product for your vehicle and that it meets your specifications before completing your purchase.
  4. By completing your purchase, you acknowledge that you have read and understood our warranty and return policy.